Russia, Rostov-on-Don,
street. 9 line, 13
Hotel:
+7 (863) 295-54-54
Restoran
+7 (863) 295-50-22
Sauna:
+7 (863) 295-59-44
Pool:
+7 (863) 253-25-92
Home | Hotel | Rules

Rules

Our guests have to provide us with appropriate documents that identify personality.

In accordance with the Decree of the Government of the Russian Federation of July 17, 1995 No. 713 "Documents that certify the identity of citizens of the Russian Federation, necessary for the implementation of registration, are: Passport of a Russian citizen certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation;

Birth certificate - for guests under 14 years old;

Passport that certifies the identity of a citizen of the Russian Federation outside the Russian Federation, for people permanently residing outside the Russian Federation.

Сheck in at 13:00, check out at 12:00.

Early check-in and late check-out at the hotel are charged in addition to the fare as follows:

Early arrival:

In case of arrival before the check in time from 00.00 until 12.00 (early booking) will be possible only if any vacant rooms are available, and for additional payment.

According to the Resolution of 9.10.2015 № 1085 item 29 when the guest checks in from 0 hours 00 minutes to 12 hours 00 minutes, the payment for accommodation is charged in an amount not exceeding half a day's fee.

Late departure:

from 12:00 until 16:00 we post 0,25 rate;

from 16:00 until 19:00 we post 0,5 rate;

from 19:00 we post the whole rate for the day.

 

If the guest stays for less than 6 hours without booking in advance «0,5 rate» is implemented, which includes half of the price for the accommodation. «0,5 rate» is implemented only for the basic room rate «Basic» and «Standard category», «Superior category», «Junior suite», «Suite» rooms. In case the guest is staying for less than 6 hours the breakfast is not included.

The booking of the rooms is free.

The booking is considered guaranteed if the room is payed for at least one night of stay. In all other cases the reservation is considered as non-guaranteed and the hotel may cancel it after 18:00. The guaranteed reservation is held until 7:00 AM. If the reservation is guaranteed and the guest doesn’t arrive until 18:00 and doesn’t inform the hotel the fee will be deducted.

Guest can be living with one child for free (in the age until 5) in a room without extra bed or breakfast. If the guest wishes we may provide a cradle for the child until the age of 5 and breakfast, without bathing equipment for 850 rub. As well the hotel provides an extra bed including breakfast and bathing accessories for 1500 rub/day. It has to be confirmed in advance with the reservation department. The amount of nights is equal to the amount of breakfasts.

Mini bar is not included and have to be payed separately.

Guests staying in the hotel are provided with a free sauna and pools from 7.00 until 10.00.

Visitors of our guests can be provided with breakfast and sauna (breakfast – 250 rub, sauna – 1600 rub. /hour.).